Frequently Asked Questions
The VEBA Resource Center exists to provide complete care, to help manage your well-being through a wide range of programs and services focusing on a holistic and tailored approach.
The VEBA Resource Center is a caring and safe environment that supports VEBA members as they define their path to well-being. Everyone’s health care journey is unique, so we help our members find the resources that work for them. The VRC is centered around each member.
Most health care systems are designed for efficiencies, which does not give people the space they need to explore their most pressing issues. At the VRC, we look at chronic disease more often as the symptom of greater underlying challenges, as opposed to the singular challenge to solve. Our team of providers helps identify those challenges and personalized, holistic approaches to healing.
A diverse team of professionals support VEBA members in developing personalized plans so they can live healthy lives. Examples include Mental Health Support and Education, Movement, Stress Reduction, and Nutrition and Cooking.
We believe that healthcare is not a one-size-fits-all. At the VRC, a team of professionals called Care Navigators supports members in developing personalized plans for becoming their healthiest selves. As part of that process, our Care Navigators help VEBA members identify, address and overcome personal barriers.
The VRC makes accessing resources easy through:
- On-Site and Off-Hour Appointments
- Telephonic Counseling and Support
- No-Cost Childcare When at the VRC
- Financial Assistance
- Transportation Support
- Community Resources and More!
VEBA’s top priority is empowering our members to become advocates for their own well-being. The current health care system is disjointed and does not put the individual at the center of care. By looking beyond symptoms to understand what’s really occurring with our members, we can get to the root cause of chronic disease. This customized approach results in better care for our members, higher quality health care and lower costs for their employers.
VEBA provides health care benefits for education, municipal and public agency employees. VRC resources are available to VEBA’s nearly 150,000 members from more than 65 public sector employers. Based on the specific need and service, VRC services may also be extended to family members and dependents.
The VRC engages with members both on-site in Mission Valley near downtown San Diego, as well as their employer site. Members get started on their personalized plans through an all-day Health Reboot camp or by working directly with a Care Navigator. Depending on personal needs, the member may access services at the VRC, virtually, and/or through our community partners.
California Schools VEBA was started in 1993 through the combined efforts of school superintendents and representatives from the California Teachers Association and the California School Employees Association.
As a non-profit health care trust, the California Schools VEBA is required to invest all funds into improving members’ health and well-being. As part of this commitment, the VEBA Board launched the VRC to improve on the quality and experience of our members in their health journeys.
To learn more about VEBA, visit www.vebaonline.com.